Privacy Policy

Your privacy is fundamental to our service. This policy explains how we collect, use, and protect your information.

Last updated: December 2024

Information We Collect

Property Information

  • • Property addresses and basic details for calculations
  • • Current rent amounts and lease terms
  • • Building age, unit count, and property type
  • • Historical rent increase data you provide

Account Information

  • • Email address and company name (for registered users)
  • • Subscription and billing information
  • • Communication preferences

Usage Data

  • • Pages visited and features used
  • • Calculation history and results
  • • Device and browser information for support purposes

How We Use Your Information

Service Delivery: We use your information to provide accurate rent control calculations and compliance guidance.

Account Management: To manage your account, process payments, and provide customer support.

Compliance Updates: To notify you of changes to rent control regulations that affect your properties.

Product Improvement: To analyze usage patterns and improve our platform (using anonymized data only).

Data Protection

Encryption: All data is encrypted in transit and at rest using industry-standard protocols.

Access Controls: Only authorized personnel have access to your information on a need-to-know basis.

Data Retention: We retain your information only as long as necessary to provide services or as required by law.

Third Parties: We do not sell, rent, or share your personal information with third parties for marketing purposes.

Your Rights

Access: You can access and download your personal information at any time through your account.

Correction: You can update or correct your information through your account settings.

Deletion: You can request deletion of your account and associated data.

Data Portability: You can export your property data in standard formats.

Communication Preferences: You can opt out of marketing communications while maintaining service notifications.

Questions About Privacy?

If you have questions about this privacy policy or how we handle your information, please contact us:

  • • Email: lyle@rentright.io
  • • Address: Los Angeles, CA